guarantees and refunds

Old Soul aims to deliver only the very best quality furniture to each and every one of our customers and in order to give you complete confidence and piece of mind, we are now offering a completely free, 15 Year Structural Guarantee on every piece of furniture we sell. We hope this demonstrates our commitment to our customers not only now, but for years to come.

Items covered under Structural Guarantee (15 years) are timber, structural stability, joints, frames (including warpage and separation of frame components).

Our Free 15 Year Structural Guarantee is an extra benefit in addition to your normal statutory and legal rights.